1. Please confirm you are on the most recent version of the app. If you aren't, please update your app.
2. Verify you are entering the correct username and password for the sportsbook that is giving you trouble. You can confirm you're using the proper credentials by logging into the sportsbook directly via the web or their mobile app.
3. Make sure there are no new terms of use that need to be agreed to at the sportsbook. This could be blocking the login via our app.
4. There are sometimes content blockers on Wifi networks. If you are on Wifi, try using cellular data while syncing this sportsbook account with our app. If you're on cellular data, please try using Wifi instead.
5. Lastly, please confirm there are no VPNs or content/ad blockers on the mobile device that might be blocking calls to sportsbooks.
If you're still experiencing an issue with the Sportsbook Sync feature or have feedback in general, please submit a support request: