Your satisfaction is important to us! For 12-month subscriptions purchased directly through our website, we provide a full refund if requested within 30 days of purchase. However, subscriptions purchased through Apple's App Store or Google's Play Store are governed by their respective refund policies, and we cannot guarantee a 30-day refund window for these purchases.
Please note that, due to the time-sensitive nature of our products and services, refunds cannot be issued after 30 days.
If you purchased a monthly subscription, we are unable to provide refunds.
If you need assistance canceling your subscription, please refer to this article. Also note that canceling your subscription doesn't provide you with a refund, or entitle you to one.
If you wish to request a refund, please contact our customer service team and we will gladly help you if you're eligible for a refund.